Cookies use policy

In compliance with article 22.2 of Law 34/2002, on Information Society Services, we inform users of our website of our Policy on the use of Cookies.

What is a Cookie?

Cookies are files that contain small amounts of information that are downloaded to the user's device that is used when you visit our website. Its main purpose is to recognize the user (through identifiers that do not allow him to be identified with any natural person) each time he accesses the website and also allows us to improve the quality and usability of our websites. Cookies are essential for the functioning of the Internet; They cannot harm the user's equipment / device and, if activated in the settings of your browser, they help us identify and resolve possible malfunctions of our website.

Types of Cookies

There are different types of cookies. They all work the same way, but they have little differences:

Session Cookies: Session cookies last only for the duration of the visit and are deleted when the user closes the browser. Its main purpose is to identify the type of device, support website security or its basic functionality. They do not contain personal information that identifies a person.

Persistent or Permanent Cookies: They are stored on the device's hard drive and the website reads them every time the user makes a new visit to the website; they have a specific expiration or expiration date, after which the cookie stops working. They allow to identify the actions and preferences of the user; Analyze visits and help understand how users get to the website and improve the services offered by it.

Functionality Cookies: They allow you to remember decisions made by the user, such as your login or identifier. The information of these cookies is anonymous (that is, it does not contain name, address, or other personal data).

Third Party Cookies: Third party cookies are cookies that are installed by a website that is not the one that the user is visiting; for example, those used by social networks (such as Facebook) or by external content plugins (such as Google Maps).

Analytical Cookies: These are cookies that have the purpose of periodic maintenance and guarantee the best operation and service to the user; collecting data on your activity.

Use of Cookies by Aparthotel Ona Aucanada

Name Own or third party Duration Purpose
cookie_alerta Own duration of current session Show cookie notice only once per session
popup_faldon Own duration of current session Show offer popup only once per session (only when there is offer popup)
_utma Google analytics 2 years Used to differentiate between users and sessions.
_utmb Google analytics 10 minutes from creation or modification It is used to know if there is a new session or visit.
_utmc Google analytics At the end of the session It is used to facilitate functionality with the urchin.js library. Previously, this cookie acted in conjunction with the _utmb cookie to determine if the user was in a new session or visit.
_utmz Google analytics 6 months Save the origin of the traffic or the campaign that explains from where the user arrives to the website.
_utmt Google analytics At the end of the session It is used to define the type of user request. It is used to establish statistics of use of the pages.
DoubleClick Adwords At the end of the session Segment content to make it relevant to users.
Name Information processed Purpose
Strictly necessary User session, registration details, reservations. Management of registration and maintenance of the user session, personalization of navigation, load balancing
Analytics Google Analytics Websites visited, frequency, number and repetition of visits, browsing time, searches performed, links accessed, browser used, operator providing the service, location linked to the IP address Measure and analyze user navigation, monitoring and analysis of user behavior, development of anonymous user navigation profiles, introducing improvements based on the analysis of user usage data
Google Adwords IP address, searches performed, links accessed and ads accessed. Show the products that best suit the user, segment the target audience, measure results, flexible budgets and detect new markets.

By accessing our website, the user expressly accepts that we can use this type of cookie on their devices. However, if you disable cookies, it will not affect navigation on our websites.

User settings to avoid Cookies

By browsing and continuing on our website you will be consenting to the use of cookies under the conditions contained in this "Cookie Policy". Aparthotel Ona Aucanada provides access to this "Cookies Policy" at the time of access for the first time, in order for the user to be informed, and without prejudice to the latter being able to exercise their right to block, delete and reject the use of cookies at all times.

In any case, we inform that the cookies that are not necessary for the use of our website, may be blocking or disabling them by activating the configuration of your browser, which allows you to reject the installation of all cookies or some of them. Most browsers allow you to warn of the presence of cookies or automatically reject them. If you reject them, you can continue using our Website, although the use of some of its services may be limited and therefore your experience on our website less satisfactory.

Information about how to configure your Internet browser or browsers to maintain your privacy and security in relation to cookies can be found on the official support sites of the main browsers. With these aids, the user can block cookies through the browser configuration tools or configure it to notify you when a server wants to save a cookie.

Contact information

Any questions or queries about this cookie use policy can be sent to us in writing to the following email address: