Excellent


The hotel has all fercilities my family needed and we enjoyed our stay

Hotel guest
20-Apr-2017

Excellent


lovely place, apartment was fantastic with marvelous views. staff very helpful, easy to get to, need a car to get out and see the area. will definatley return. out of season is a great time to go more relaxed and quite.

TRACY TURNER
26-Mar-2017

Excellent


Beautiful place and location. In a peaceful setting but close enough to walk into the more lively areas if you want to.

Hotel guest
25-Aug-2016

Excellent


Lovely apartments. Clean and well equipped.

Hotel guest
24-Aug-2016

Excellent


Excellent bar and restaurant staff do great credit to this hotel and give a great family atmosphere

Hotel guest
15-Aug-2016

Very good


Excellent stay. Apartment newly refurbished with amazing views. Very clean and pool area/ restaurant very well looked after. Enjoyed the entertainment.

Hotel guest
12-Jun-2016

Very good


Good and clean aparthotel on a hilltop with friendly staff. Very reasonable prices seen the facilities such as pool & terrace, little gym and nice breakfast buffet so nothing to complain about. If there is one negative point, it would be the ugly electricity plant you pass when you drive up to the hotel but once arrived, you don't really see it.

Hotel guest
3-Apr-2016


Hotel response


Dear Mr. Ramses Hoek, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort Ona Aucanada. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Aucanada even more. We look forward to welcoming you back to the hotel. Kind regards, Ona Aucanada.


Very good


Had a great stay at the hotel! good service, good food, nice room

lieven de bo
3-Apr-2016


Hotel response


Dear Mr. Lieven De Bo, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona Aucanada team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Aucanada even more. We look forward to welcoming you back to the hotel. Kind regards, Ona Aucanada.


Excellent


Perfect accommodation, stayed in the 3 bed villa which was huge, plenty of space and very clean, only one bad thing to say was the hot breakfast was cold, can't fault anything else.

Hotel guest
17-Nov-2015


Hotel response


Dear Mrs. Emma Stevens, We would like to thank you for the time spent in sharing your opinion. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona Aucanada team strives daily to fulfill the wishes of our guests and our ultimate reward is customer satisfaction. We look forward to welcoming you to our hotel on your next visit. Warmest regards, Ona Aucanada.


Excellent


fantastic accommodation, clean and fully equipped. Staff couldn't be more helpful. I would definitely come back

John Nicholl
13-Oct-2015


Hotel response


Dear Mr. John Nicholl, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Aucanada even more. We look forward to welcoming you back to the hotel. Kind regards, Ona Aucanada.


Very good


We had a lovely week in apartment 601 with an amazing view of the sea. The place is not part of the busy Alcudia - we enjoyed the little sandy beach 10 m walk from the hotel and we had lovely swims at the rocky part of the beach. The staff is friendly and the apartment was we'll equipt and clean. We will come back.

Mette Albrechtsen Bitsch
6-Sep-2015


Hotel response


Dear Mrs. Mette Albrechtsen Bitsch, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona Aucanada team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Aucanada even more. We look forward to welcoming you back to the hotel. Kind regards, Ona Aucanada.


Excellent


Thank you for the beautifull vacation. Everything was very nice.

Hotel guest
28-Aug-2015


Hotel response


Dear Mrs. Inna Maciene, We would like to thank you for the time spent in sharing your opinion. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona Aucanada team strives daily to fulfill the wishes of our guests and our ultimate reward is customer satisfaction. We look forward to welcoming you to our hotel on your next visit. Warmest regards, Ona Aucanada.


Very good


Very hospitable staff.Good accomodation.Had a very nice time

rahul sahni
10-Aug-2015


Hotel response


Dear Mr. Rahul Sahni, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely, Ona Aucanada.


Very good


The apartment was lovely ,large and cool. The pools were nice staff helpfull. I think the food could be improved. The nicest beaches are about 30 min drive away which is not good if you don't have a car.

lance burman
9-Aug-2015


Hotel response


Dear Mr. Lance Burman, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Aucanada even more. We look forward to welcoming you back to the hotel. Kind regards, Ona Aucanada.


Excellent


What can I say. An excellent holiday at a lovely aparthotel. The service was fantastic from the booking experience through to the checkout. The staff were friendly and helpful, the complex was clean and tidy, the rooms were spacious and very well presented. Although we were self catering the menus for breakfast and lunch were varied and loved by the kids. All in all a fantastic holiday for myself and the 4 children who loved the pools!!!

stuart cruickshank
11-Sep-2014

Excellent


I would highly recommend Ona Aucanada. We are a family of 5 and our children are aged 7 to 14. The 2 bed apartment was large, clean, bright and modern and was perfect for us. The complex is relatively small and quiet which is just how we like it. The staff were really helpful and the couple of meals we ate there were lovely. The pools were lovely and the views spectacular. The location is great, it's just a 20 minutes walk into port d'alcudia which has lots of restaurants although there are a couple locally too. We had a fabulous holiday and would definitely visit again.

Beth Gallagher
7-Sep-2014

Excellent


Our family have not long returned from one of the best holidays in a long time - could not recommend the hotel and resort enough !. All staff were lovely & very happy to help. Special thanks to Fabrico & Rammond - great entertainer for kids - thankyou for your effrots ! We were allocated a fantastic quality refurbished duplex apartment, which had everything you could need. The hotels bistro offers a lovely and reasonably priced menu, breakfasts were a plenty ! The area the hotel is in is lovely and quiet.We had a aid of a car but I would imagine a walk/taxi ride not being a problem from the port. Overall we could not recommend the Ona Aucanada enough and can't wait to return next year. Thanks for a memorable holiday guys :)

David Coulson
22-Jul-2014

Excellent


Perfect pool area, modern apartment and extremely friendly and helpful staff. The only thing that we duscovered was that some of the machines in the gym were out of order. In spite of that we really enjoyed our stay!

Karolina Nilsson
30-Jun-2014

Very good


Very satisfied given price and facilities. We would stay here again.

Ken Dawson
16-Jun-2014

Excellent


Excellent stay at Aucanada in Port Alcudia. Rooms very comfortable and clean. The breakfast was really good value. But what made this holiday so special was the attitude of the staff. All the staff were friendly and very helpful. Some five star hotels could learn a thing or two from the staff at the Aucanada...... Brilliant

Mark Ladyman
22-May-2014

Excellent


friendly staff, nice appartments, well furbished,very nice situation,swimming pools ok,nice place stay

Hotel guest
8-May-2014

Pleasant


Friendly staff, great view! We enjoyed, thank you!

Tellervo Inkinen
28-Oct-2013


Hotel response


Dear Tellervo, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. Kind regards,


Excellent


The beautiful and quiet location, a comfortable apartment layout over two floors with large terraces on both floors of apartments, car parking for each room. Very courteous staff. Perfect Your apartment is one of the reasons why our holidays was excellent. Thanks to management and staff. See you next year in Ona Aucanada!

ZYDRUNAS KICAS
25-Oct-2013


Hotel response


Dear Zydrunas, Thank you very much for your warm comment, which is a great motivation for the whole team. We hope to host you again in your future visit. Sincerely.


Excellent


Spacious appartment and nice view and relaxt swimmingpool. Not too big but goodd Hospitality was excellent.

Hotel guest
25-Oct-2013


Hotel response


Dear Paula, It is always a pleasure to see firsthand the satisfaction of all our customers. Kindest regards.


Very good


Great accomodation ,clean ,good location for sight seeing,but need a car as a little way out of the mainntown

Hotel guest
15-Aug-2013

Pleasant


we liked the accomodation. But we did not appreciate that we had an special request that we like to have the appartment on the ground floor. When we arrive this was not possible. They staff should let us kwow when there was an appartment free on the ground floor. They did not do this. A view days before we left ooure neighboors arrived an they had aan appartment on the ground floor. They did not asked for this. I mine opion this is no good service. The staff was friendly at the reception. Maybe we want to go back but i missed the good service. We stayed also in cale dór , the accomodation was not so nice but the staff extremly helpfull

Hotel guest
28-Jul-2013

Pleasant


Spent two seasons (2 families) for ~4 weeks in 2012 (two 5p apartments) and ~3 weeks in 2013 (two villas). (+ + +) Quiet location, ideal for families with children (having a car). Comfortable enough rooms. Nice sea view from the most of 5p apartments and villas. (- - -) Formal cleaning services, especially in 2013. A large number of 10-cm cockroaches, specifically inside the villas! In 2012 friends caught a few in their apartment and it was really unpleasant. In 2013 we caught more than 30 (thirty!) in two villas during three weeks and it was awful! They were behind the mirrors, upstairs a kitchen furniture, under the fridge etc. And they were damn huge size! It looks like they were living there for years! It was a 3-week nightmare that clouded the entire vacation. Need to note that the Hotel manager has organized some additional treatment but it only reduced the total amount of cockroaches. Because of this "little inconvenience" we were “generously” granted the whole one hour in the hotel spa, ~2 minutes per each cockroach, apparently (not risked to try, alas). Nice rate of exchange, though.

Andrey Zubarev
7-Jul-2013

Very good


Very nice stay, big appartement , new kitchen , very close to the pool . We stayed the first 1,5 week of may and were lucky with the weather . Swimmingpool very quiet , not many children to play with for our daughters . But very good pool for little children! We didn't eat in the restaurant, snacks are okay, but not cheap. The staff was very nice . We asked for a child chair by booking , but there were only 3 for the hole hotel . So that was not fine for our son. We tot a chair 4 days before we left. They bought much new ones . The annimation was very poor . The lady was not orientated on children, every day the same activity....i think she had no fun ...I am from holland so my english is not the best. Overall , it is a very nice complex , quiet , you need a car. The annimation is not good, but we will come back !

Hotel guest
19-May-2013

Very good


Friendly staff, pleasant surroundings, reasonable accomodation for the price paid.

Keith McShea
28-Apr-2013

Very good


Séjour parfait. Pas de fausse note

Xavier Jacques
10-Apr-2013

Excellent


We have been twice at Aucanada Club and we were again pleased with the appartment and the service. We would take Aucanada Club over any other location in that area any day.

Frank Zachrau
12-Nov-2012

Excellent


had a really enjoyble stay. Found reception especially helpful.appartment was fine -a few things like a measuring jug-potato peeler would be useful.Cleaning srrvice also excellent. shop is less well stocked now-would be good to be able to buy bread there but i imagine your focus is on serving breakfast. However overall excellent.

Hotel guest
19-Oct-2012

Excellent


Great location, very pleasant and helpful staff. Thank you very much for a great stay.

Alena Adamovich
15-Oct-2012

Excellent


coming back next yer ???

Peter Josefsson
9-Apr-2012

Very good


I stayed at Aucanada during the low season when significant refurbishment work was ongoing. Overalll good value for money at that time of year. Staff very helpful and friendly. Well fitted kitchen helped us avoid restaurants every night. Beautiful views from my apartment over toward the Alcanada Golf Club. Beds not very comfortable, gym needs a makeover, TV had Sky News only in english and Internet while good in reception does not work well on outskirts of resort. This is not a 5* complex but as I say overall good value for money.

Mike Robertshawe
10-Mar-2012

Excellent


Uns gefiel die aufgelockerte Bebauung mit dem Grün herum so schön wie auf den Bildern. Die Lage fanden wir ideal. Man hat die Wahl: 180 Stufen hinunter an den Felsstrand, Ruhe an kleinen Steinstränden östlich oder 20 Minuten in den Trubel von Port d Alcudia.

Paul Grosskurth
23-Apr-2017

Excellent


Wir hatten einen schönen Aufenthalt in einem tollen Appartement zu viert. Sehr gepflegt, kein Hotelbunker, schön gelegen, wenn man ein Auto dabei hat. Danke!

Hotel guest
1-Jan-2017

Excellent


Hemos estado alojados en una villa para 8 pax y ha sido completamente agradable y satisfactoria la estancia. Muy buena relación calidad -precio. Muy buena atención por parte del personal de recepción y resolutivos con el sistema del teléfono de urgencias, ya que llegamos tarde para hacer el check-in y teníamos la llave dispuesta en el buzón de recepción sin problemas.

montserrat flores calero
19-Dec-2016

Very good


Unser 3 wöchiger Aufenthalt im Ona Aucanada hat unsere Erwartungen bei weitem übertroffen. Die Ausstattung unserer Wohnung war absolut in Ordnung und sauber. Unser Appartement war ausgestattet mit (Ceranfeld, Mikrowelle, Kühlschrank, Gefrierschrank, Wasserkocher, Toaster, Kaffeemaschine, Waschmaschine, Bügelbrett, Bügeleisen, etc.), und ist somit Selbstversorger bestens geeignet. Das einzige, was man als negativ bezeichnen kann, wäre. Die Hellhörigkeit der Zimmer. Uns hat es nicht sonderlich gestört. Das gesamte Personal ist sehr freundlich und zuvorkommend. Es wird sicher nicht unser letzter Aufenthalt in der Anlage gewesen sein.

Claudia Silber
21-Nov-2016

Very good


Très bon accueil personnel a l écoute Belle résidence et appartement bien équipé et confortable

SYLVIE BASILE
26-Oct-2016

Very good


Très bon séjour dans la résidence Ona Aucanda. Appartement bien équipé et spacieux. Cuisine pratique et fonctionnel. L'apparition d'un problème dans la cuisine a été réparé vite. TV dans la chambre principale et dans la salle. Service de nettoyage chaque jour inclus dans le prix. Internet payant pour un seul point. C'est nécessaire de demander à l'entreprise d'internet l'option de permettre l'usage de plusieurs utilisateurs à la fois sur un même compte internet.

Hotel guest
26-Oct-2016

Excellent


Wir waren nun zum zweiten Mal in einer Ona-Anlage, letztes Jahr in Cala Pi, dieses Jahr in Aucanada und waren wieder sehr zufrieden. Die Apartments sind einfach super, großzügig und gut geschnitten und sauber. Die Lage ist sehr ruhig und man hat sehr schöne Ausblicke auf die Bucht von Alcudia. Der Service ist sehr gut und sehr freundlich, das "Sprachgenie" Fabrizio ist einfach unbezahlbar.

Doris Wörner
13-Sep-2016

Excellent


Very nice staff and the apartment were perfect for our family ( 6 persons).

Thomas Johansson
13-Aug-2016

Excellent


Nous sommes ravis de notre séjour d'une semaine en juillet à Ona Aucanada. L'appartement est spacieux, fonctionnel, et bénéficie d'équipements de qualité et complet. La résidence est très bien entretenue, l'environnement est préservée et très agréable. Notre appartement bénéficiait d'une vue mer grandiose sur la magnifique baie d'Alcudia. Le personnel est très accueillant et professionnel. L'hôtel Ona Aucanada a très largement contribué à la réussite de nos vacances à Mallorqua.

LAURENT KAMLAY
29-Jul-2016

Excellent


Las condiciones higiénicas del lugar son muy buenas , el estado de las instalaciones magnifico , un lugar ideal para descansar y pasarlo bien y lo más importante la calidad humana de los integrantes del equipo de trabajo comenzando por su director es insuperable. Gracias

YAMILE CHACON CEDEÑO
8-Jul-2016

Very good


El personal muy amable.el apartamento cómodo y limpio.las zonas comunes sencillas pero con gusto.el día que nos íbamos nos guardaron las maletas aprovechamos la mañana en la playa y luego nos dejaron el spa para ducharnos.

Hotel guest
13-Jun-2016

Excellent


Es nuestra segunda estancia en menos de un año en el complejo y me gustaría felicitarlos por el personal que tienen, hay dos personas en especial ( Isabel y Natalia ) que nos hacen sentirnos en nuestra casa desde el momento en que llegamos .

José luis Fernandez gallego
18-May-2016


Hotel response


Apreciado José luis Fernandez gallego, Muchas gracias por su afectuoso comentario, el cual supone una gran motivación para todo el equipo.  Conseguir que todos nuestros clientes tengan una estancia fabulosa es nuestro principal objetivo y saber que lo hemos conseguido, es un orgullo. Deseamos poder alojarle de nuevo en futuras visitas. Saludos cordiales, Ona Aucanada.


Excellent


Superbe hôtel. Appartement très ben équipé, il ne manque rien !!! Quartier résidentiel très calme, avec une superbe vue sur la mer. Personnel très accueillant et sympathique. Restaurant proposant une cuisine de qualité, malgré un service un peu trop long...

Hotel guest
28-Apr-2016


Hotel response


Cher Mme MarieSophie Courrègelongue, Merci beaucoup pour votre chaleureux commentaire, qui est une grande motivation pour toute l'équipe. Veillez à ce que tous nos clients aient un fabuleux séjour dans notre résidence est notre principal objectif et savoir que nous avons réalisé notre objectif est une fierté. Nous espérons vous accueillir à nouveau très prochainement. Cordialement.


Very good


La estancia en sí muy bien . La información en la página web no es complete. No encontramos la hora de entrada y salida, la web también decía que la estancia incluía un pack de bienvenida. El pack no estaba en la habitación pq con una noche de estancia no tocaba. Nos lo trajeron pero no debería aparecer en la web.

Hotel guest
25-Apr-2016


Hotel response


Apreciado Carolien Stapper, Queremos darle las gracias por el tiempo empleado en publicar su opinión sobre su experiencia en Ona Aucanada. Estamos seguros que sus comentarios ayudarán a otros usuarios a disfrutar aún más de su estancia con nosotros. Sus comentarios y sugerencias son altamente apreciados, ya que gracias a ellos podemos detectar nuestros puntos débiles y, al mismo tiempo, implementar mejoras en nuestro servicio. Esperamos poder recibirle de nuevo en su próxima visita. Saludos cordiales, Ona Aucanada.


Very good


el desayuno es muy completo y el personal que nos atendio muy atento y amable. los apartamentos son amplios, si bien no estan tan renovados como aparentan en las fotos una buena ubicacion y hermoso entorno natural

Hotel guest
3-Apr-2016


Hotel response


Apreciada Sandra Valls Gimenez, Nos gustaría agradecer el tiempo dedicado en compartir su opinión. Estamos seguros que sus comentarios ayudarán a otros usuarios a disfrutar aún más de su estancia con nosotros. El equipo de Ona Aucanada se esfuerza a diario para cumplir con los deseos de nuestros huéspedes y nuestra recompensa es la satisfacción final del cliente. Esperamos poder recibirle de nuevo en su próxima visita. Saludos cordiales, Ona Aucanada.


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